🔒 Medi-Mart Pharmacy Privacy Policy
Effective Date:30th Octo. 2025
This Privacy Policy explains how Medi-Mart Pharmacyoperated by Mr. Mayank Baraiya, located at Centre Point- Ahmedabad, and its website WWW.medimartpharmacy.co.in We collects, uses, discloses, and protects your personal information.
As a 24 x 7 hours retail pharmacy store, we are committed to protecting the privacy and confidentiality of your data, especially your Sensitive Personal Data or Information.
1. Information We Collect:
We only collect information that is necessary for the provision of our pharmacy services, membership benefits, and for compliance with legal obligations. The types of data collected may include:
- A. Personal Identification Information: Name, address, phone number, email address and date of birth.
- B. Sensitive Personal Data or Information (SPDI):
- Health Data: Prescription details, medical history (as provided to us), current medications purchased, and any information required for dispensing medicine or providing wellness advice.
- Financial Data: Payment transaction details (e.g., last four digits of a credit card, transaction ID for online payments). Note: We do not store your full credit card or debit card details.
- C. Membership and Transaction Data: Membership status, purchase history (medicines, cosmetics, wellness items, babycare, surgical equipment, etc.), payment mode (Cash, Online, Credit/Debit Card), delivery details for free home delivery, and billing information.
2. How We Collect Your Information:
We collect your information through the following methods:
- A. Direct Collection: When you register for our membership, place an order, request a service (like free home delivery), interact with our Pharmacist (Mr. Mayank Baraiya), or contact us via phone or email.
- B. Transactional Collection: When you make a purchase at our store (including online/digital payment records).
3. Data Disclosure and Sharing:
We will not sell your personal or health data. We may share your data only with trusted third parties under strict confidentiality agreements, and only for the purposes outlined below:
- A. Service Providers: Delivery personnel (for Free Home Delivery), payment gateway processors, and IT support services strictly to facilitate our services.
- B. Legal Compliance: To government authorities, law enforcement, or regulatory bodies when required by law (e.g., a court order or compliance with the Drug and Cosmetics Act).
- C. Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets.
4. Your Rights as a Member/Data Principal:
Subject to applicable laws, you have the right to:
- A. Access: Request a copy of the personal data we hold about you.
- B. Correction: Request the correction of any inaccurate or incomplete personal data.
- C. Erasure (Deletion): Request the deletion of your personal data, subject to our legal and regulatory obligations to retain certain records.
- D. Grievance Redressal: Contact our Grievance Officer with any concerns (see Section 5).
5. Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our designated Grievance Officer/Pharmacist: